Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
First Time User
on January 28, 2026
Posted by: Katin207
from 566 N CARIBOU RD
I am grateful for the online comfortability to do taxes. I felt reassured by the features and finalization process to determine the correct amounts to input and sources to upload. The app is convenient and easy to use from phone to laptop. It was easy to interface with the IRS and other institutions. I chose the MAX option for added reassurance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Breeze263
from Georgia
I loved it was fast simple super easy and helped me understand every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sic website
on January 28, 2026
Posted by: BLANK_12004
from Missouri
Another year, another good return. Every time I use the website, it makes my life so much easier
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used turbotax for years
on January 28, 2026
Posted by: Terrytrudell35
from Mo
Online system is easy to use and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is so easy
on January 28, 2026
Posted by: Dehorah
from georgia
took me a little while but was very easy step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great!
on January 28, 2026
Posted by: KrystalK90
from Texas
it was great and easy, I'm happy that it was cheap
Pros: I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is awesome
on January 28, 2026
Posted by: JPCharb
from Mass
Very pleased with the whole process, made it very easy to complete myself.
thank you
thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TubroTax is a Good Product
on January 28, 2026
Posted by: SusieQSadie
from TN
I really like using Turbo Tax, I use it every year!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com