Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(75,981 Reviews)
Open Ratings Snapshot
Rating breakdown 75,981 reviews
5 Stars
56,960
4 Stars
8,286
3 Stars
3,600
2 Stars
2,227
1 Star
4,908
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax is great
on January 23, 2026
Posted by: Peanuthop
from 516 E Brookland Park Blvd
Easy to use, have great ways to begin until the end. everything was accurant and compatible. Features were incredible.The guidance was unbelievable. The interface information was good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use
on January 23, 2026
Posted by: CALONG57
from NC
Easy to use Interface that allowed me to file taxes early and with ease!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Ur good
on January 23, 2026
Posted by: Whitdndbhfbsk
from Utah
It was fine thanks for the help i dont want to fill this out its taking forever thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good Job
on January 23, 2026
Posted by: Bethy03
from TN
Fine but a few LESS pop-up boxes asking how i am doing or offering expert help would be great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great experience
on January 23, 2026
Posted by: CDB76
from Ky
Easy to use, quick process look forward to using again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Be transparent about what is free and what is not
on January 23, 2026
Posted by: LukeRC
from Ohio
I think the product worked very well but I think the way that I got tricked into paying the deluxe after all of my tax information was entered was scummy. Telling me I need the deluxe after all of this was put together because of a few categories is not transparent. Changes should be made to inform that a specific aspect of the service requires the deluxe version as that information is being entered. Using this felt like a rug pull due to taking advantage of how confusing taxes are. I appreciate the service, just be more up front about what is free and what is not in the future please.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy
on January 23, 2026
Posted by: FFTTTT
from wisconsin
easy easy easy easy easy easy easy easy easy easy easy easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax was great
on January 23, 2026
Posted by: Lillie2026
from SC
It was great just needs a few tweaks for understanding
Written by a customer while visiting turbotax.intuit.com
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