Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
I really like and trust turbo tax
on January 27, 2025
Posted by: old school 61
from Rigby Idaho
The online system is ok but I'm old school, I like to see the refund amount as I type in information and like to mail in my returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to use
on January 27, 2025
Posted by: dretiredguy
Did not engage with a live rep but things went accordingly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Site
on January 27, 2025
Posted by: Go Turbotax 2024
Used Turbo Tax for the last 17 years ! Could have some lower processing fees but ... all in all super user friendly to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax is horrible
on January 27, 2025
Posted by: Evan863
from Florida
Horrible app no features have to log in websites to change your return really s rookie built app
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo taxer for life
on January 27, 2025
Posted by: rschmge
from Florida
Gotta be the best out there! NO BAIT AND SWITCH STYLE LIKE OTHER TAX FILE SOFTWARE. HAVE BEEN A TURBO TAX CLIENT FOR THE PAST 22 YEARS
Will be one for life
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
User friendly and fast
on January 27, 2025
Posted by: Jessiatwing
from CA
Always user friendly and simplified to understand tax info and expectations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Ok or do
on January 27, 2025
Posted by: Ok so far
Sucks but it better than most but now I just want more money thank u for ur helpp
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
The forms are easy to follow, very simple.
on January 27, 2025
Posted by: bruce1654
from Wichita, Kansas
When your total amount of benefits owed to me is $400.00 and with your fee's reduces to $231.00 is like kicking a man when he's down.
Written by a customer while visiting turbotax.intuit.com
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