Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy!!
on January 23, 2026
Posted by: Jdmnerds
from California
Super easy to use, very simple interface on the app
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on January 23, 2026
Posted by: Sandman61
from South Carolina
It makes filing easy with understandable questions. Guides you through all categories. It seems accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommend
on January 23, 2026
Posted by: Nkk1231
from Wisconsin
So user friendly & efficent. Loved that it could load in my employers tax info off my W2.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awesome
on January 23, 2026
Posted by: Rob0588
from Texas
Turbo was fast and easy. I liked that my W2 was already on my account.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy!
on January 23, 2026
Posted by: Melonz
from Florida
Such a smooth experience. They walked me through every step with accurate explanation so you can navigate through your taxes knowing exactly what’s going on.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it's easy
on January 23, 2026
Posted by: yeahhhh16
from oklahoma
it has gotten pretty expensive but still a good service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is convenient
on January 23, 2026
Posted by: Nakeil
from Texas
I have been using Turbo Tax for years. It is efficient and convenient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy!
on January 23, 2026
Posted by: CrystalD215
from South Carolina
TurboTax is easy to use, accurate, and fast! I have the confidence to file taxes on my own without an expensive CPA and I know TurboTax double checks everything for me to make sure I didn’t miss anything. I’m a long time user and will always use TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com