Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy & Stress-Free Tax Filing ⭐️
on January 23, 2026
Posted by: Andria75
from Texas
I’ve been using TurboTax to prepare my taxes, and overall it’s made filing so much simpler and less stressful. The interface is incredibly intuitive — it walks you through each step with clear, interview-style questions that help make sure nothing important gets missed, even complicated deductions and credits.
What I really like is how easy it is to import documents like W-2s and 1099s, and it gives helpful explanations along the way so you don’t feel lost. It’s especially great if you’re doing your taxes yourself but still want guidance and confidence that you’re doing it right.
The only thing to watch out for is that some features and support options are paid upgrades, but for most basic to moderately complex returns, TurboTax delivers great ease-of-use and accuracy — a big help during tax season!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Trivia99
from Florida
I enjoyed turbo tax it’s easy to use if you have problems they will help
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and to the point
on January 23, 2026
Posted by: Sonjatax
from laurel, md
love it was easy and to the point will do it again
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 23, 2026
Posted by: pac78
from Texas
A little Different at first but it all worked out at the end
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 23, 2026
Posted by: hd1981
from california
it's very easy to use. Been doing my own taxes for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as always!
on January 23, 2026
Posted by: ScubaDad13
from TX
I have used TurboTax for YEARS and I have never had any issues. LOVE IT THANK YOU
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax maximized my refund!
on January 23, 2026
Posted by: HarmonyGJ
from Indiana
Im clueless about doing taxes and turbo tax got me a great refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
mad decent
on January 23, 2026
Posted by: mad decent
from AZ
mad decent mad decent mad decent mad decent mad decent mad decent
Written by a customer while visiting turbotax.intuit.com