Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Use to be amazing
on January 23, 2026
Posted by: Carter2121
from South carolina
Horrible state kicked back due to product not updated though the OBBB through the app, but if you use online it say it will update on its own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cathy
on January 23, 2026
Posted by: Cath2u
from Florida
I have been using Turbo Tax for 10 years now and just LOVE how easy and helpful it is and it takes no time to do a return just did this one in 25 Min... YAHOOOOOO...
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Software
on January 23, 2026
Posted by: JamezP59
from Missouri
Great! The software was easy to follow and navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for seniors!
on January 23, 2026
Posted by: MIMI2526
from Indiana
Quick and easy to use. Had a question this time and was able to get a person to help. All great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 23, 2026
Posted by: Bran228946
from Danville WV
Turbo Tax made it so easy to file. 10/10 recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 23, 2026
Posted by: KayPull21
from Ohio
I have been using TurboTax since I starting filing my taxes. It is user friendly and easy to navigate. TurboTax walks you through each step thoroughly and if you still end up needing assistance you can always contact one of the experts. I have never had any issues, there is a high level of accuracy, and always get me my greatest return.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on January 23, 2026
Posted by: jeremy kosmac
from PA
great product easy to use highly recommend will continue using
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm Hooked!
on January 23, 2026
Posted by: Alyd1
from pa
Super easy to use, user friendly, great price, will use again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com