Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Happy in WV
on January 23, 2026
Posted by: WVR68
from wv
easy,helpful although some of the information needs to be nin there for searches. Good experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Needs better judgement
on January 23, 2026
Posted by: Fillingonmyown
from Florida
Filled out by myself and did all the work and opted in for the free do it yourself. They still took money wouldn’t let me do it myself. Said needs expert help in presicise filling
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 23, 2026
Posted by: matt6879
from Arkansas
easy to use, made filling easy to understand and do
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great year
on January 23, 2026
Posted by: Redd1989
from Virginia
Always a fast and simple experience, customer friendly interface
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: bowtiethug
from illinois
Easy to do, just wish it was cheaper since I'm doing the work
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 23, 2026
Posted by: Teemarie877
from South Carolina
I’ve been filing for years. Very accurate and helpful in every way. Easy to do and great service
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 23, 2026
Posted by: Stpattym
from Florida
Thankful it's such an easy yet accurate way to file ever year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on January 23, 2026
Posted by: LesleyM26
from Louisiana, LA
It was simple and easy to file. Only took me 22 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com