Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax was excellent in helping me file for my
on January 23, 2026
Posted by: Kris671
from SC
It was very easy to use and follow and explained certain topics very well
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, Simple, and Stress Free
on January 23, 2026
Posted by: Chad100
from Houma, LA
I completed my taxes on my own without using a TurboTax Live expert, and the entire process was exactly as explained. It took about the amount of time TurboTax said it would, and nothing was confusing at any point. Everything was clearly laid out, easy to follow, and straightforward from start to finish. Overall, it was a smooth and stress free experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on January 23, 2026
Posted by: gachiles
from SC
I've been using TurboTax for years. TurboTax is easy to use, efficient and makes filing easy. It keeps everything safe and in one place so your history for years past is literally at your fingertips.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 23, 2026
Posted by: Koala05
from Pennsylvania
Amazing help and fast working very helpful thanks amazing
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using for years.
on January 23, 2026
Posted by: Deb Kandy
from PA
Been using for years. Like the flow and ease of use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
hidden fees
on January 23, 2026
Posted by: lorelei196543va
from Minnesota
I was able to complete in 8 min but I was unable to connect my Credit Karma account so had to pay $30 for direct deposit. what a scam
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on January 23, 2026
Posted by: yeauh
from CA
Turbo tax was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is quick and easy
on January 23, 2026
Posted by: Axletin
from Ohio
It is nice quick and easy. I use turbotax every year without complaint
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com