Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
good stuff
on January 23, 2026
Posted by: ruella21
from texas
turbo tax is very easy to use. the options for help are amazing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Second time user
on January 23, 2026
Posted by: Anonymous
from Jacksonville North Carolina
Second time user easier to use this time around like the fact that it saves your progress so you don’t have to do it at one time
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand and use
on January 23, 2026
Posted by: Shaggiecoo
from Idaho
Easy to follow and use the program. Simple instructions and easy to follow information and help when needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They really saved my life
on January 23, 2026
Posted by: Papianco
from Michigan
I love y'all this year. I don't have much to say. You really looked out. God is good. Thank you so much!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
eh... wont use again.
on January 23, 2026
Posted by: JPadget
from South Carolina
I've never had a return get rejected until using TurboTax. When "fixing" my return dropped by $70 and on TurboTax said $39 each to file Fed and State but when I checked my account it was $42.12 and $52.92. Sorry but for a simple form, that entirely too much. I will not use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Awesome!
on January 23, 2026
Posted by: Cin69
from Tennessee
Using Turbo Tax was simple and user friendly, good experience!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the way to go
on January 23, 2026
Posted by: CandyG38
from Virginia, VA
it was very easy to follow the instructions and put everything in correct order
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 23, 2026
Posted by: Anonymous
from Louisiana
Fast and easy to use!!! Definitely recommend this secure service.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com