Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great!
on January 22, 2026
Posted by: Alih1030
from tn
Incredibly easy to navigate. It was significantly faster than if I'd been on my own and conveniently at home.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Team Turbo Tax
on January 22, 2026
Posted by: Irriah
from Pennsylvania
I have been using TurboTax just about the entire time I have worked in my life. It is straightforward, incredibly easy, and the couple of times that I went elsewhere, I paid more for the service AND had issues with the filing or the return. I decided after that that I will just stick with what has worked for me for the past few decades at this point. Yes, I highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on January 22, 2026
Posted by: CkmJ
from Federalway, WA
Turbotax is easy to use. This is my third year using this app!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very unhappy
on January 22, 2026
Posted by: enrico86
from pennselvania
very very horriable and took just about all my refund just to file n they liye about the 40 doller filling fee they charged me 128,00 just to file and submit my forms i am very unsatisfyed with this company
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It is turbotax
on January 22, 2026
Posted by: HaveToFile25
from CA
TurboTax isn't great, but gets the job done. abcdef
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on January 22, 2026
Posted by: Sw561
from FL
Very user-friendly for customers great feature to have
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Great to work with
on January 22, 2026
Posted by: djstarr
from 11302 Cheshire Court, Fredericksburg
We tried several tax companies and it appears Turbo Tax is the best
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
W-2 import was the best!
on January 22, 2026
Posted by: AERich0317
from FL
I did not engage with a turbo tax expert while filing my taxes. It was very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com