Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
I really like how easy it is
on January 22, 2026
Posted by: nava17
from CA
It went well and i will continue to keep using TURBO TAX
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Experience
on January 22, 2026
Posted by: Mike G086
from Ky
It's very user friendly, and I'm comfortable knowing I did it right.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 22, 2026
Posted by: BB logan
from arkansas
turbo tax is great! it was really easy to manuever
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy
on January 22, 2026
Posted by: Christine2026
from Wyoming
It was easy for me to navigate the site. I appreciate that.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax need to revamp!
on January 22, 2026
Posted by: coley22
from Virginia
I enjoyed using turbo tax to file my taxes. Please stop misinforming your customers with the false advertising on the fees. There is a new fee that was slipped in at the last minute of receiving your money 5 days early which is deceptive to not give the customer the option to continue if they want to pay. Do better or I will go to one of your competitors and give them my money instead of being misled. You will loose customers behind this new fee!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Navigate!
on January 22, 2026
Posted by: Foxx06
from North Carolina
Easy and quick! TurboTax makes it great and easy for people without experience filing taxes to get info on how to do so efficiently.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 22, 2026
Posted by: niqniq26
from texas
it was an awesome and new learning experience for me
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 22, 2026
Posted by: JJLRN
from KS
I feel like TurboTax is quick, easy, and accurate. It is even compatible with my ADP w2s, literally only had to enter a few pieces of information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com