Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is an easy stress free way to do taxes
on January 28, 2026
Posted by: Mikey1391
from Columbia,MD
Always easy and guided in the right direction while preparing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax return for Manny
on January 28, 2026
Posted by: Manuelll
from florida
Mostly free tool, very helpful in submitting for free returns.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 28, 2026
Posted by: 5555Jz
from Nv
Very easy. Love it .
Super quick and there’s lots of helpful tips along the way.
Super quick and there’s lots of helpful tips along the way.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 28, 2026
Posted by: Gary74589
from ma
Great job! Turbo Tax is alway so helpful and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a great service
on January 28, 2026
Posted by: Seeker624
from 2816 Indiana AVE APT G
Fast and easy, TurboTax is a big help, and it keeps all past filed taxes on record, just in case you need them
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is a scam
on January 28, 2026
Posted by: heather21x33
from Pennsylvania
Tells you its free then the website charges you anyway that they can.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed in Turbo Tax
on January 28, 2026
Posted by: MH7271958
from Maryland, MD
I communicated with an Agent due to confusing instructions and guidance in the Income section relating to my Federal Pension and the rolling over of it and IRA's. The Agent was exceptional in his assistance and was pleasant to work with. However, there was another issue I came upon was that the non-cash charitable contributions form was not updated or ready to use to file my return. So the filing of my return was put on hold and said the form update would be ready by 1/28/2026 but it was still not available on this date. So I removed most of my donations in order to get my return filed. This caused me to lose $274 of my refund. Not having the software up and ready to use when the IRS started accepting returns did not make me happy since it cost me $92 to use the Turbo Tax program and it wasn't even ready to use on time. As a result I may not use this program next year. I'm very disappointed in it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rich
on January 28, 2026
Posted by: Dicer
from Mi
Would let me deduct the 6500.00 for the new furnace installed?
Written by a customer while visiting turbotax.intuit.com