Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(75,548 Reviews)
Rating breakdown 75,548 reviews
5 Stars
56,620
4 Stars
8,243
3 Stars
3,582
2 Stars
2,218
1 Star
4,885
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Clear, Fast, and Stress-Reducing
on January 22, 2026
Posted by: Trash Panda Prime
from Texas
TurboTax walked me through a more complicated return (including early retirement distributions) without confusion or surprises. The guidance was clear, the questions were precise, and I always knew why something was being asked.
The interface made it easy to catch potential penalties and confirm exceptions, and the “explain my numbers” breakdown was genuinely helpful instead of vague. I finished much faster than expected and felt confident filing, which matters when you’re already juggling work and life stress.
Fees aren’t zero, but the clarity and peace of mind were worth it. I’d rather pay once and file clean than deal with IRS headaches later.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use this every year
on January 22, 2026
Posted by: Tax_enjoyer
from Oregon
As always it’s fast and easy. The cost for feeling secure about filing is well worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rules!!!
on January 22, 2026
Posted by: Kdogg83
from Nebraska
They never fail and is always there for me for 15+ years now
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lobbying Should Be Illegal
on January 22, 2026
Posted by: EwwGross
from CA
Since TurboTax successfully lobbied to end the free federal e-filing through the US government, they began to nickel and dime their customers. This is the first time I've ever been prompted to pay so I can use my refund to pay for tax services. I've never had to pay for a simple federal return before, either. If lobbying wasn't illegal, this wouldn't be so frustrating. Shame on TurboTax and shame on the US government.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and clear
on January 22, 2026
Posted by: hansjohn35
from Ann Arbor, Mi
Fast and clear process. Any questions were answered with the help feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smoove
on January 22, 2026
Posted by: Layyer
from Boston, Ma
They helped with the guidance I needed to file my taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 22, 2026
Posted by: POPsquared
from TX
easy to use and quick to complete. Fast to use and file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use and awesome!
on January 22, 2026
Posted by: Vince2026
from New Jersey
Great overall experience using TurboTax. I would definitely recommend it to anyone!
Written by a customer while visiting turbotax.intuit.com