Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo For Life
on January 27, 2025
Posted by: Dale N
from Texas
I have used Turbo for years & likely will for life. Have had no issues with my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 27, 2025
Posted by: Missy 2010
from Ohio
Great help and did the things I needed and give the the flags when I did wrong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good for tax filing
on January 27, 2025
Posted by: Captain Bobert
from Minnesota
Simple and easy with relatively small time commitment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2025
Posted by: Kerrey
Love it I always do my taxes with TurboTax have not found anyone better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy product to use
on January 27, 2025
Posted by: Pharrell P
Simple and straightforward process. Finished in about 30 mins with the max refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing was a breeze
on January 27, 2025
Posted by: KellyT86
from Chickamauga, GA
The site was easy to use and understand. I have been filing with Turbotax for years and will keep coming back.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Respectfully, fire everyone!
on January 27, 2025
Posted by: Humbly yours
from Florida
This has been the single worst experience of my entire life. I have wasted nearly 3 hours of my day. I completed the entire return in an hour and spent 2 hours promising to every computer in north America that I am who I said I am even though I had entered all of my personal information several times already. I am glad that your application had colorful lights, and cartoons of dancing individuals however may I suggest that the time spent on these things be diverted to making the process of proving who i am less aggravating. I appreciate that this process is a complicated one. I do not appreciate that you obviously have hired individuals who are completely disconnected from your average consumer. I hope that someone reads this and either gets furiously upset or laughs that they are not alone in identifying the problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program, Expert Assistance available
on January 27, 2025
Posted by: Candoit25
from Buffalo, NY
I appreciate being able to complete my taxes with guided questions and reviews along the process. This year I actually had a problem entering some information and was able to quickly get in contact with a representative who was able to help me figure out how to get the information submitted correctly and quickly, with 1 phone call. I was very relieved that I didn't have to give up and head to an expensive tax preparation company.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com