Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and Reliable
on January 28, 2026
Posted by: Kat615
from Tennessee
Easy and stress free. Been using it for almost 20 yrs...
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is extremely expensive for what you get
on January 28, 2026
Posted by: Anti price gouging
from Wisconsin
Super expensive and full of adds - it would be a great service at 1/4th the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax
on January 28, 2026
Posted by: 1971oct
from WISCONSON
I HAVE USED TURBO TAX, FOR I DONT KNOW HOW MANY YEARS AND THE COST THIS YEAR TO FILE IS OUTRAGOUS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy - 5 stars!
on January 28, 2026
Posted by: Mjupie2921
from MN
Easy is as easy does! Turbo Tax makes tax time a breeze! Love it! 5 stars!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10 stars
on January 28, 2026
Posted by: Audi2009
from 342 Able Street
Intuit TurboTax is so simple to use! It will walk you through each step and offer lots of help along the way!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Highly Recommended
on January 28, 2026
Posted by: adm0924
from Texas
I used to use a tax prep to do my taxes for many years and now I do them myself and don't get ripped off!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used Turbo for years and have always been s
on January 28, 2026
Posted by: Beach nod
from 10265 Saint Patrick Lane, 10265 st Patrick ane
like that my information is stored from year to year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on January 28, 2026
Posted by: Nothanks4206976
from KS
Kind of sucks I had to pay an extra $40 for one form but it was easy to follow and the only reason it took me as long as it did was because I was not fully prepared before I started the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com