Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,310 Reviews)
Rating breakdown 87,310 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
is ok
on January 22, 2026
Posted by: you dont need a mane
from Florida
fast and easy I am out of school. I dont want to write essays/
It is taking longer to get out of survey than it did to do my taxes
It is taking longer to get out of survey than it did to do my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way to file!!
on January 22, 2026
Posted by: AshleyF03
from New Jersey
Been using turbo tax for years. Never disappoints. Easy and fast to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax
on January 22, 2026
Posted by: myreview25
from ohio
your fees are way to high. especially for someone that has done taxes with this company for years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 22, 2026
Posted by: Cc1234567890
from South Carolina
It was great I would recommend it to my coworkers and friends
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: TEXASBOY16192022
from AR
SUPER HELPFUL AND GUIDED ME EVERY STEP OF THE WAY. EASY
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great to file youre taxes yearly
on January 22, 2026
Posted by: djl016
from texas
super easy to use and really helpful happy using every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Really enjoy doing this by myself with no help.
on January 22, 2026
Posted by: Miya06
from Springfield, IL
First time filing my taxes, first timer period never had a W-2 before this im only 19.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 22, 2026
Posted by: olive598765434565
from va
if you are wondering on doing it. I would. very easy and fast
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com