Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
turbo tax is not so awesome
on January 22, 2026
Posted by: meb7
from LaPorte Indiana
not at all happy with you taking part of my money for your service. How are you now any different than taking it to H&R Block? All you had to do was keep it simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 22, 2026
Posted by: Emerald L
from West Virginia
Ive used Turbo Tax for several years now and its amazing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'll keep coming back.
on January 22, 2026
Posted by: Kris L
from Missouri
I've been utilizing TurboTax for years and have never had an issue or doubt in my return. Will come back year after year. Product is easy to use, informative, and accurate. Highly recommend.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is awesome
on January 22, 2026
Posted by: Wolfking1991
from Indiana, IN
accuracy, quality,quick the site is very easy to use
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Board of peace
from Texas
Tell us about your experience with TurboTax. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is false advertising & predatorial serv.
on January 22, 2026
Posted by: Unacceptable2026
from Wilmington, NC
My experience is that you completely falsely advertised your product levels. The application also continuously bombarded me with questions and advertising trying to force me to upgrade my package which I did not want to do. I am completely dissatisfied with my experience and your predatorial methods of forcing users to upgrade their packages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Charged after they said free
on January 22, 2026
Posted by: NOT FREE ugh
from Kansas
They have all of those ads that tell you it is free to file however, they end up charging you. I was charged over $100. Make sure you are getting the best rate before your u finish
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: V929
from Texas
It's fast it's easy it's reliable Being looked over They fix errors if you make a mistake they go back and review information it's great
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com