Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
This is awesome
on January 22, 2026
Posted by: Emmy52601
from Oklahoma
It was super easy and they were extremely helpful!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 22, 2026
Posted by: Switch34
from Virginia
Turbotax was easy to use. I did it by myself the UI is easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool for taxes
on January 22, 2026
Posted by: MMR2025
from MD
TurboTax is easy to use, accuracy is on point, price to file is great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting too sneaky
on January 22, 2026
Posted by: Stacky2
from TX
I have never once been charged for schedule 2 - additional fees and I have worked at the same place for 11 years. Too many hidden fees and trying to take away from people's hard earned money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy!
on January 22, 2026
Posted by: Raiden999
from Florida
Its so quick and easy! Even if you have questions, you can navigate through the tax return no problem!
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's okay
on January 22, 2026
Posted by: Aperson666
from north carolina
turbo tax works good it would nice if there was a way to pay out of federal return and still get a paper check but it works well
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing.
on January 22, 2026
Posted by: werley1154
from Illinois
Very easy to use and would recommend for any military members.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's all good until you get to the end
on January 22, 2026
Posted by: KJH33
from ga
It's easy but charging you that much at the end is crazy. It should just let you know in the beginning that it is a requirement and not voluntary
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com