Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Deceiving
on January 28, 2026
Posted by: 09David09
from Missouri, MO
turbo tax is supposed to be free.. They charged me for everything and wanted to charge me even more
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Moe667
from Pa
Turbo tax knows what their doing very great experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on January 28, 2026
Posted by: ataraxia13
from OH
I had a simple return so the process was easy & relatively quick. The best part is it was free. Would recommend & use again.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on January 28, 2026
Posted by: Joe 1954
from MI
So much easier than trying to do my taxes alone. Can't imagine trying to navigate all of this without TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 28, 2026
Posted by: kelseytank5576
from virginia
Always easy and great to use! The accuracy of my result always makes me exciting on getting a return. The features help and give you guidance so you know exactly what each topic means
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done in 33 minutes
on January 28, 2026
Posted by: MazdaJeep473
from OH
Super quick using last years info. Photos of W-2s save a lot of time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 28, 2026
Posted by: IvOliv717
from Tennessee
Every year gets better and easier. Love it!!! I definitely recommend this to others.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job turbotax
on January 28, 2026
Posted by: Rachel diane
from Ohio
Been using tool for years, they even have reasonable fees
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com