Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax is pricey
on January 22, 2026
Posted by: Tedd77777777777
from MO
keeps getting more expensive will likely look for other software next season
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to file with and great.
on January 22, 2026
Posted by: Bullit5150
from TX
Always use Turbotax because of the user friendly interface and ease of use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Ambermar15
from Ky
Awesome! Helped me file fast and accurate. Will use next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on January 22, 2026
Posted by: savskye
from Cypress, TX
Super helpful especially since it was my first time. A little expensive though but overall great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Still has hidden fees
on January 22, 2026
Posted by: LorenzoPRE
from Tx
So very tired of the hidden fees you find at the end of the process. As a whole it was quick to do my own return but two years in a row I was hit with fees totaling no less than $79. My taxes are always easy so they should be free. I don't think I will use TurboTax again only because of the hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 22, 2026
Posted by: Jcoher 68
from West Virginia
It was very easy to use and accuratly calculated my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy Tax Site
on January 22, 2026
Posted by: Tax Man Max
from Abilene, Florida
Quick and straight to the point! The site was easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing!
on January 22, 2026
Posted by: Butterfly4794
from Tennessee
TurboTax is great! They make filing your taxes simple and easy and answer any questions you may have! Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com