Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome!
on January 22, 2026
Posted by: Jboot224
from 18006 West Louise Drive
Turbo tax is easy and quick to use. Gives you the confidence and support you need.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 22, 2026
Posted by: Will738364
from Virginia, VA
It was great. Very easy to use and always gets me the biggest refund compared to other applications
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience per usual!
on January 22, 2026
Posted by: NH25
from NH
Turbo Tax is very easy to use and very helpful with the online information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very solid with one little glitch
on January 22, 2026
Posted by: Owen84
from Massachusetts
I like using TurboTax. Only problem this year was that I had to search to find where to enter my estimated tax payments - it was not in the normal process flow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product. Can't go wrong
on January 22, 2026
Posted by: Leo1951
from MI
Guidance was excellent. One minor issue was that several screens shook left and right rapidly. It did not affect the Top Left corner of the window. It was still readable and seemed to work fine.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to file !!
on January 22, 2026
Posted by: Kelvin mo
from Missouri
Fast ,easy and most convenient. Did it without having to call for help ,awesome way to file
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: Mari godly woman
from florida
Rolanda the agent was very helpful & a blessing. I appreciate her help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really like turbo tax
on January 22, 2026
Posted by: Ricky321
from Georgia
Quick and easy and very convenient we use turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com