Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great!
on January 22, 2026
Posted by: lashay143
from Hot Springs Arkansas
I've been using TurboTax for years, always accurate, quick and I enjoy how simple it is to use. Will continue using!
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Familiar but expensive
on January 22, 2026
Posted by: Mar1034
from WI
A lot is confusing. Like medical expenses. I tend to just skip things like that even though I had an $83,000 surgery this past year. Also, many hidden fees. You think you can file for free but in the end it cost $163
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
.
on January 22, 2026
Posted by: eojhfsakjfh
from PA
Seems like every year turbotax tries to tack on another charge for filing taxes. 120$ to file my own taxes is crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to navigate
on January 22, 2026
Posted by: finnaly done
from mi
it was easy to do,and not to bad of price. i use them almost every yaer cause they just incorporate in previous info for a quicker navigation.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on January 22, 2026
Posted by: beef man
from norwal ohio 44857
was great. is really easy and simple. I enjoy using.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on January 22, 2026
Posted by: Alex2269420
from California
Wooooooooooooooooooooooooooooooooooooooooooooooooow
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you so much!
on January 22, 2026
Posted by: KirkiG
from Minnesota
This was so easy I can’t believe I did my taxes in 30 minutes and I don’t have to worry about it anymore. Thanks TurboTax you’re the best.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 22, 2026
Posted by: bazaar187
from il
Easy peasy lemon squeezy..... The longest part of doing my taxes was this review :)
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com