Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great tax tool
on January 22, 2026
Posted by: Robert L2978
from ohio
issues with uploading tax pdf needs to be addressed
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy.
on January 22, 2026
Posted by: Jhamps
from WI
Easy to navigate and helpful! Estimated time was 58 minutes got er done in exactly half that time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding
on January 22, 2026
Posted by: Mark 1950
from New Hampshire
Having help by Anissa was of great help. She should be congratulated for her knowledge and especially her patience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bait and switch
on January 22, 2026
Posted by: Josdgarr
from Nd
Bait and switch
Says requires a Medicare form that i dont need and says pay with refund for tthe required upgraded version except nope that is an additional 40 dollars so no not 49 89 bucks to file something that should be free.
Says requires a Medicare form that i dont need and says pay with refund for tthe required upgraded version except nope that is an additional 40 dollars so no not 49 89 bucks to file something that should be free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Anonymous
from texs
Turbo Tax was great, fast, accurate and got me the most refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its a quick process. Not crazy about 2 charges
on January 22, 2026
Posted by: Msphelps1
from Fl
Quick and easy to use but ,costly charged twice. I said all I want to say.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on January 22, 2026
Posted by: DWC60
from California
Very easy and fast to do business with turbo tax is awesome.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easier
on January 22, 2026
Posted by: Anonymous
from South Carolina
Much easier than any other one I have used. Filed quick without any issues and paid to have someone there to guide me I recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com