Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
AWESOME
on January 22, 2026
Posted by: AMYW44
from ARKANSAS
THE SITE IS EASY TO USE. THERE ARE ONLY A FEW THINGS THAT COULD BE EASIER BUT OVER ALL I WAS HAPPY WITH IT & GOT DONE FAST
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HOW AND WHY?
on January 22, 2026
Posted by: Anonymous
from GA
Just filed my taxes, i was forced to get the do it yourself deluxe. THERE WAS NO OPTION TO CANCEL NOR SELECTION OPTION. AND I READ EVERYTHING!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommended diy tax filing
on January 22, 2026
Posted by: Tac196969
from Pennsylvania
TurboTax was very user friendly interface to file you taxes yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easypeasy
on January 22, 2026
Posted by: cindyg835
from OH
easy to use, have been using turbo tax for years. it keeps getting easier to use year by year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 22, 2026
Posted by: LauraGee357
from CT
So easy to use, especially as return customer! Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer service was awesome
on January 22, 2026
Posted by: Hails111
from FL
Julie gets 5 stars for helping me file my return! And the lady I spoke to before her. I was losing my mind before they got on the phone with me.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: sway1974
from florida
happy with the service. I have been using g turbo tax for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 22, 2026
Posted by: Anonymous
from Florida
Everything is great! Happy with the process. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com