Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Taxes Suck
on January 27, 2025
Posted by: Pi55ed Off Taxpayer
from Michigan
Not happy this year. Thought I needed Premium but then couldn't down grade or start over. So I'm stuck paying for that AND if you pay with your FED refund, now they're charging $44. made more money ever this year, was taxed insanely every week, and I'm getting nothing back in this refund. Absolutely ridiculous.
Very Quick & easy to file and enter your information but a new $40 processing fee is pretty expensive for when the price of filing taxes is also going up. Ive used turbotax for the past 3-4 years & I am highly considering not using turbotax next year just because of this.
I have been using TurboTax for years, and it has been a seamless and positive experience every time. They have the Live help if needed, however with my simple tax situations I haven't had to use them! I personally will be using TurboTax in the future!