Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
Taxes Suck
on January 27, 2025
Posted by: Pi55ed Off Taxpayer
from Michigan
Not happy this year. Thought I needed Premium but then couldn't down grade or start over. So I'm stuck paying for that AND if you pay with your FED refund, now they're charging $44. made more money ever this year, was taxed insanely every week, and I'm getting nothing back in this refund. Absolutely ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
YOUR 100% RIGHT TURBOTAX IS AWESOME
on January 27, 2025
Posted by: Law509
from Pittsburgh PA
IT WAS FABULOUS AND EFFORTLESS! GOOD JOB ALL STAFF
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo tax is nice But Beware of hidden fees
on January 27, 2025
Posted by: Anonymous
from Maine
Very Quick & easy to file and enter your information but a new $40 processing fee is pretty expensive for when the price of filing taxes is also going up. Ive used turbotax for the past 3-4 years & I am highly considering not using turbotax next year just because of this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Deduction of additional funds
on January 27, 2025
Posted by: Anela1966
I don't understand what the additional $210 that was taken out of my refund is for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbos is great
on January 27, 2025
Posted by: Kat05070
from Flomaton,Al
It was great. I loved the experience. Everything went went very well.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great
on January 27, 2025
Posted by: Dharby15
from Kentucky
Have used TurboTax for 2 years now and they have made it fast and easy for me to file my tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax for life!
on January 27, 2025
Posted by: Deannasaur
from Virginia Beach, VA
I have been using TurboTax for years, and it has been a seamless and positive experience every time. They have the Live help if needed, however with my simple tax situations I haven't had to use them! I personally will be using TurboTax in the future!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome
on January 27, 2025
Posted by: allieret
from Indiana
very user friendly. experts available to help anytime.
Written by a customer while visiting turbotax.intuit.com
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