Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Quick and simple!
on January 27, 2025
Posted by: Aly43
from Hawaii
TurboTax for online filing is great! Itʻs quick, simple and thorough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Still Crazy Hidden Fees
on January 27, 2025
Posted by: Dissatisfied User 182
Still very easy to accidentally hit yes to one of their upgraded plans, and even if you don't they might still make you pay for one to file depending on your return. I also had to pay 40 for my state return even though I'm 90% sure I correctly chose "no upgrade" the hundred and one times it asked me. An additional $40 processing fee on top of everything is crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great.
on January 27, 2025
Posted by: Wes706
I have been using TurboTax for close to 20 years and I am pleased with them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is great
on January 27, 2025
Posted by: woodymmc 23
from arkansas
fast easy and efficient. any issues the ai assistant helped me out
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very simple Awesome UI/UX
on January 27, 2025
Posted by: sgharraphh
Very easy to use. it takes me 1 hour to finish every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
No good
on January 27, 2025
Posted by: Cjrjm197378
from Sweet valley pa
It was suppose to be free after they made me pay over $100
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Easy taxes
on January 27, 2025
Posted by: Aldonava
Great product thanks you will recommend to all I know
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Program.
on January 27, 2025
Posted by: Schallerz
It was great , I really don't like doing these surveys though.
Written by a customer while visiting turbotax.intuit.com
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