Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,312 Reviews)
Open Ratings Snapshot
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
I will forever file with turbo tax
on January 22, 2026
Posted by: Gaber5555
from iowa
It's about as easy as it can get to file with you guys, always look forward to filing my taxes now because of how fun it is!
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax the Best!!
on January 22, 2026
Posted by: Ruby51
from California
Very easy to use. Been using Turbo tax desktop version for years. This is my second year doing Turbo tax online. Really like it.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
not all that good
on January 22, 2026
Posted by: skip1955
from tx.
Your cost are to high. Some of your explanations are, sometimes are hard to fallow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
First time user of turbo tax
on January 22, 2026
Posted by: cheval
from New Hampshire
I wanted to change to not filing or paying for a NH state tax return as we are not required to file. I could not change that status so I am forced to pay for a return that is not being sent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is #1
on January 22, 2026
Posted by: TwentyThou
from Georgia, GA
This was my first time filing by myself and turbotax madei very simple and easy for me to do so. I dont see myself filing with anybody else anytime soon
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great!!
on January 22, 2026
Posted by: pjgetslit
from Fl
so easy. super helpful along the way. was a great experience.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Tool
on January 22, 2026
Posted by: Nerd913
from Indiana
I enjoy having someone to double check my work for my own peace of mind. It's great that it is compatible with ADP so I didn't have to fully type in more than one of my multiple w2s.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax is great
on January 22, 2026
Posted by: Chilli989
from New york
It's great it was so easy to use and und understand
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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