Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great.
on January 22, 2026
Posted by: Tidey T
from NEVADA
Great. Easy and reliable. Accurate with the help of a photo of your returns.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting too costly
on January 22, 2026
Posted by: CNFM
from NJ
It's become too expensive to do the bare minimum. I might look for a cheaper way next time. I feel like it would cost about the same to have someone else do them for me.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fees....
on January 22, 2026
Posted by: Raynasmom
from TN
I like the Turbo Tax experience except for all the fees that are tacked on in the end.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is AWESOME!!
on January 22, 2026
Posted by: DDee76
from FL
I Love, love, love Turbo tax. It's extremely easy to use and fool proof. This the only way to do taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
way to go turbo
on January 22, 2026
Posted by: jroc2025
from va
everything was quick and easy! definitely would recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 22, 2026
Posted by: mrgriffin
from California
TurboTax is extremely easy to use and it pulls over information from last year, reducing efforts in filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is so easy
on January 22, 2026
Posted by: Cbrad23
from Texas
So easy to file. So easy to use, I love Turbotax they are awesome.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simple and quick!
on January 22, 2026
Posted by: RhinoRyan6
from Texas
Great and Easy to do. I always use Turbo Tax it is the best I have used so far.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com