Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy
on January 28, 2026
Posted by: Jtpw
from New York
Very easy-to-use! File fees are great! With an account they already have your last years info
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very user friendly.
on January 28, 2026
Posted by: Anonymous
from Texas
I used DIY Turbo Tax and it was very user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bad Year
on January 28, 2026
Posted by: review for bad year
from NY
I have used TurboTax for years and this year is a mess. The refund advance is all messed up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy return every year.
on January 28, 2026
Posted by: njohn155
from Washington
If you have a simple return, use turbotax and stop paying other people to do something that is so simple. Tax professionals are a lot more expensive compared to this.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty cool
on January 28, 2026
Posted by: Anonymous
from Wisconsin
I think that this turbo stuff is pretty cool. Although im not happy im being force to put 35 characters. I will continue to banter out meaningless babble.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay
on January 28, 2026
Posted by: Rena62
from LaPlata MD
Doing my taxes with turbotax, my expereince was okay.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time User
on January 28, 2026
Posted by: Melsie63
from SC
I have used Turbotax for more than 10 years and love how easy it is to use. Wouldn't have it any other way!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy
on January 28, 2026
Posted by: Deb671
from AR
Very user friendly and how Turbo Tax interfaces with my information
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com