Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
convenient
on January 22, 2026
Posted by: stepht9
from Massachusetts, MA
Turbo tax is convenient and easy. Easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don't Be Like Me, Use the Free Government Version
on January 22, 2026
Posted by: PalmerOchs
from Oreo=gon
Last time using this service. 'Free' up until it's not. TurboTax got in trouble with the government for good reason.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
taxes
on January 22, 2026
Posted by: terranman
from Missouri
its taxes why am i required to write an essay about this product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is amazing and helps
on January 22, 2026
Posted by: Tarson13
from Texas
Turbo is 10/10 love how it easy and helpful and me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax, no hassle!
on January 22, 2026
Posted by: RTIAM
from CA
Very easy to use and relaiable! i have been using turbo tax for about 3 yrs now and I cant be any happier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and easy
on January 22, 2026
Posted by: Red900923
from Ga
I love using TurboTax! Is super simple and guides you! I’ve used if for 8 years now.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good easy service
on January 22, 2026
Posted by: Jenjen234
from Missouri
Good service you do it yourself says free but not really free but not bad priced.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is, Awesome
on January 22, 2026
Posted by: Joedabroman
from California
Great Service Man Speaks for itself
Nothing to complain now it’s the irs turn
Nothing to complain now it’s the irs turn
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com