Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on January 22, 2026
Posted by: Mike6363636363
from Louisiana
Easy to use and gets the most back , well worth the fees
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for Medium Difficulty Tax Situations
on January 22, 2026
Posted by: Lance4Hunnid
from IN
My taxes are neither complicated or extremely simple. Turbo Tax makes it easy to navigate my way to do my return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Preparation Software
on January 22, 2026
Posted by: Steve030724
from Colorado
I have used TurboTax for years and love it. I will use it next year also.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
All is well
on January 22, 2026
Posted by: Garyjr52
from Texas, TX
I had no trouble using the system. It was really easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on January 22, 2026
Posted by: NDUF
from Louisiana
Turbo Tax was easy and quick to use and I love that I can use my return to pay for the services.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 22, 2026
Posted by: Sylvus Presley
from Ohio
The only thing I has a hard time with was figuring out my MAGI
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best!
on January 22, 2026
Posted by: ChinaJ44
from 2306 W. Roosevelt Dr
I just love how easy and convenient it is to file my taxes without the hassle of waiting in long lines.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Over priced
on January 22, 2026
Posted by: mo31
from Cedar Rapids, Iowa
Over priced pay so many fees they hide till the end! Might need another lawsuit against them maybe then they can stop stealing half your taxes!
Written by a customer while visiting turbotax.intuit.com