Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Very helpful
on January 22, 2026
Posted by: Ablib02
from Florida
he guidance and features that provide clear interpretation of key information
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax quick and easy
on January 22, 2026
Posted by: CDaro
from Birmingham, Alabama
TurboTax quick and easy. Makes life easier and takes care of filing taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is awesome!
on January 22, 2026
Posted by: LacyJ13
from Texas
accuracy and guidance are the best, good interface, rapid response too
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many years of excellent service !!!
on January 22, 2026
Posted by: Kudrre
from South Carolina
Always easy to use and up to date . Been using for may years , and have always had excellent results !
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: BamaWolf
from FL
I love Turbo Tax. Hellllllllllo Turbo Tax. How are you?
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 22, 2026
Posted by: Anonymous
from Illinois
Easy to use and understand would definitely recommend to other people and also you can ask for help if needed. Great customer service experience.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 22, 2026
Posted by: Coahoma Jno
from Waukesha WI
It’s easy to follow and quick to complete. There is hel available if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tried and true
on January 22, 2026
Posted by: NMitch22
from Wisconsin
My go-to tax filer every year. Only thing is that I wish it'd allow me to electronically file my 1NPR for Wisconsin state tax. But it auto-fills out the form, so it's just print and mail.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com