Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(75,267 Reviews)
Open Ratings Snapshot
Rating breakdown 75,267 reviews
5 Stars
56,417
4 Stars
8,216
3 Stars
3,573
2 Stars
2,210
1 Star
4,851
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Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
have used every year
on January 22, 2026
Posted by: aarinsanity
from Wisconsin
easy to file if taxes are simple. file with every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Pay for refund
on January 22, 2026
Posted by: DBass73
from Georgia
I was not happy with having to pay to have refund sent to my bank as opposed to a 3rd party that I don't trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax was awesome.
on January 22, 2026
Posted by: Almo12
from Florida
I liked the fact of having everything in there from last year and how easy it was to do our taxes because of being a repeat customer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on January 22, 2026
Posted by: swes49
from 7401 Lincoln Avenue
Easy to use and quick to do! Bringing in my W-2 from my work makes filing a breeze!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use
on January 22, 2026
Posted by: 2monies
from West Virginia
We have been using TurboTax for years. Easy to navigate, never had any issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AMAZING
on January 22, 2026
Posted by: CHARMED19140
from PENNSYLVANIA
GREAT SERVICE I WAS ABLE TO DO MY TAXES FST NWITHOUT ANY ISSUES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Weak
on January 22, 2026
Posted by: Saba98
from Arkansas
TurboTax is way beyond appropriate monetization now. I will be going somewhere else next year. It's sad because I've been using this service for like 10 years. Pay a fee to use e-filing? Pay a fee to get direct deposit? Pay a fee to file federal, and a separate fee for state? Pay a fee for TurboTax to take the payment out of your return? Absurd. Thanks for the years of service.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
HIDDEN FEES
on January 22, 2026
Posted by: KB12386
from PA
HIDDEN FEES THEY WILL NICKEL AND DIME YOU AND TRY TO GETY YOU TO BUY MORE
Written by a customer while visiting turbotax.intuit.com
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