Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Patricia1518
from Indiana
So convenient and fast. Has all the information that is needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on January 22, 2026
Posted by: seniorohwell
from Ky
At the end I was dismayed to discover how much you were charging for a simple return. Just another price gouging scheme
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great and efficient
on January 22, 2026
Posted by: Baby PF Mar
from Louisiana
I have not engaged with any Turbo Tax recipient. This was a good experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax Assistant Ryan was so professional.
on January 22, 2026
Posted by: Jeannie15
from NY
Today I called with an issue to address a concern about a form that I could not proceed to finish my tax form
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Yazzy35
from New Jersey
It’s easy fastjhtgjkgtuuhygtfftgyhuijij hbygygyhuj hung
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free Users Beware
on January 22, 2026
Posted by: UglyTruth
from WA
Theft! Free?? Not free! $50! No way to use free for simple filing. Bait and switch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT
on January 22, 2026
Posted by: EYETECH515
from PARKTON, NC
I LOVE IT! I HAVE BEEN USING IT FOR YEARS. VERY USER FRIENDLY.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool!
on January 22, 2026
Posted by: BobbieH2013
from WV
It was easy and quick to use! I will definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com