Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Worth the move from HRBlock
on January 22, 2026
Posted by: CDurn
from FL
Easy and quick! We moved to TurboTax after a horrible experience with HRBlock and the process was smoother and faster.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on January 22, 2026
Posted by: Shadowolph
from ohio
I had a hard time trying to get back to my school tax info
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Transparent and user friendly
on January 22, 2026
Posted by: ABIKAS
from texas
The convenience and ease of navigation with turbo tax is outstanding! You can quickly pick up where you left off if life gets in the way. Definitely will recommend to all my friends and family
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind!
on January 22, 2026
Posted by: Mel Meow Mitchell
from washington
So easy!!!! I have used for over 20 years! Every year I get faster and faster, knowing with confidence that the program will guide me through each step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love my Turbo Tax
on January 22, 2026
Posted by: Grams54
from Georgia
I love filing my taxes with Turbo Tax. They ask all the right questions, reminding of things you may have forgotten about. Been using them for years, and will continue to do so.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use, painless!
on January 22, 2026
Posted by: BD1965
from Michigan
Easy to use, painless! Easy to use, painless! That's right.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wonderful and easy
on January 22, 2026
Posted by: little3333333
from florida
easy site to use always use every year, never disappoints
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
this app has always been awesome
on January 22, 2026
Posted by: swking87
from Texas
Turbo Tax is Easy and fast and I have been using this for several years
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com