Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 22, 2026
Posted by: BMH 1967
from Ca
Turbo tax is amazingly easy I have used turbo tax for years and will continue to use them
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on January 22, 2026
Posted by: Jess4412
from Alabama
TurboTax is very easy to use. They make the filing process easy with all the question break downs.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is all I will use!
on January 22, 2026
Posted by: Jenniferm0509
from florida
Another year of great service and performance. Look forward to next year with Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip Off
on January 22, 2026
Posted by: Ashley4345
from Arkansas
You shouldn't charge people to DO THEIR OWN TAXES!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is the only service I use
on January 22, 2026
Posted by: Crispy1987
from Massachusetts
Turbotax is good, though it is getting expensive. I needed assistance at one point and had a representitive call me and she was very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lower Your Fees
on January 22, 2026
Posted by: CRedd92
from Maryland
I've been filing with TurboTax since I was 16, I am now 33. It's easy and fast, but the misleading add-ons and fees are getting majorly out of hand. $200 to transmit taxes is actually insane.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
For 10 years with TurboTax
on January 22, 2026
Posted by: Latisha M
from West Virginia
Fast, accurate, and easy to understand. I have been using TurboTax for years, I always pay under $120, I receive it quick and all of my taxes documents are under one house.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 22, 2026
Posted by: Goody5258
from Oklahoma
It was very good. I didn’t have a problem with anything Thank you
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com