Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AMAZING
on January 22, 2026
Posted by: CHARMED19140
from PENNSYLVANIA
GREAT SERVICE I WAS ABLE TO DO MY TAXES FST NWITHOUT ANY ISSUES
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Weak
on January 22, 2026
Posted by: Saba98
from Arkansas
TurboTax is way beyond appropriate monetization now. I will be going somewhere else next year. It's sad because I've been using this service for like 10 years. Pay a fee to use e-filing? Pay a fee to get direct deposit? Pay a fee to file federal, and a separate fee for state? Pay a fee for TurboTax to take the payment out of your return? Absurd. Thanks for the years of service.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HIDDEN FEES
on January 22, 2026
Posted by: KB12386
from PA
HIDDEN FEES THEY WILL NICKEL AND DIME YOU AND TRY TO GETY YOU TO BUY MORE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty efficient
on January 22, 2026
Posted by: Aki s
from IN
It was pretty good to be able to file through TurboTax and everything was very legible
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
they suck
on January 22, 2026
Posted by: thiswedsitesucks
from yousuckville
they suck beyond compare navigating the pages is horrible hidden fees are everywhere and i thought h&r block was bad
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 22, 2026
Posted by: randywayne
from Kansas
Turbo Tax is very user friendly and the guided prompts give great confidence in accuracy.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: holl123456789
from ohio
turbo tax is awesome and i love it so much and it is so helpful and so easy to use and I recommend it to all of my friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it!
on January 22, 2026
Posted by: AshleyPaige21
from Kansas
Great! Everything was super easy to navigate! Will be back again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com