Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,312 Reviews)
Rating breakdown 87,312 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,713
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
My go to
on January 22, 2026
Posted by: KRD73
from SC
Turbo Tax is my go to for filing taxes. It's easy to follow along and keeps everything in one place.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 22, 2026
Posted by: Vilify
from New York
Super helpful and so easy. Easy to use With having
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 22, 2026
Posted by: rachael1024
from Princeton, WV
Very easy to use and was overall great! Will be using again next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
have used every year
on January 22, 2026
Posted by: aarinsanity
from Wisconsin
easy to file if taxes are simple. file with every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pay for refund
on January 22, 2026
Posted by: DBass73
from Georgia
I was not happy with having to pay to have refund sent to my bank as opposed to a 3rd party that I don't trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was awesome.
on January 22, 2026
Posted by: Almo12
from Florida
I liked the fact of having everything in there from last year and how easy it was to do our taxes because of being a repeat customer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 22, 2026
Posted by: swes49
from 7401 Lincoln Avenue
Easy to use and quick to do! Bringing in my W-2 from my work makes filing a breeze!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 22, 2026
Posted by: 2monies
from West Virginia
We have been using TurboTax for years. Easy to navigate, never had any issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com