Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great once again
on January 22, 2026
Posted by: Mom Of Three 88
from Oregon
I believe this is my 9th year doing my taxes with TurboTax. This is the easiest and best way to do it! Thanks again! See ya next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on January 22, 2026
Posted by: Bill75067
from TX
Have enjoyed TT for more than 10 years. Gets better every year with ease of use and accuracy of filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 22, 2026
Posted by: Dira88
from Washington
I've been using Turbo Tax for many years now. Every year I notice new features, extra guidance, and overall improvement. I appreciate the different price plans and ability to receive my deposit sooner via Credit Karma!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We know that accessing your funds quickly is important at tax time, and we're thrilled to hear that your refund was processed promptly. Thank you for taking the time to share your review with us!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on January 22, 2026
Posted by: Spanglish0623
from FL
I love Turbo Tax. Make filing easy to understand and get done!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy process
on January 22, 2026
Posted by: JHG1970
from virginia
smooth sailing and easy to navigate reason ive been with turbotax for over 10 years
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good
on January 22, 2026
Posted by: cyn2016
from fl
it was great thank you so much for all your help thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ok turbo tax
on January 22, 2026
Posted by: Cuddie527
from sc
still confuse on a lot of charges but its whatever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Stop charging to deposit to my bank account.
on January 22, 2026
Posted by: Anonymous
from Florida
Sucks I have to pay when I'm already broke. Being charged for direct deposit is a joke.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com