Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,313 Reviews)
Open Ratings Snapshot
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Easy to use but cost is to high
on January 22, 2026
Posted by: TracyCallis
from WV
To expensive for filing an ez form. I will be doing them on my own next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is easy to use and affordable
on January 22, 2026
Posted by: JessieBaybee
from Missouri
I have been using TurboTax for many years and have never had any issues. It's easy to use and even the tax calculator is always pretty accurate.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and informational
on January 22, 2026
Posted by: bk12233
from 95-1011 Akeake Street
super easy. i like how it has little comments like "this is not usual" or "most people dont have this" . and i like all the info tabs to read more if im confused
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT TAX SERVICE SOFTWARE
on January 22, 2026
Posted by: TY_RONE
from FLORIDA
GREAT EXPERIENCE WITH TURBO TAX, I THOUGHT ABOUT IT LAST YEAR THEN CHICKENED OUT, BUT FINALLY DECIDED TO USE TURBO TAX THIS TAX YEAR AND IT WAS EASY TO USE, I LOVE THE ASSISTANT TOOL
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is great
on January 22, 2026
Posted by: Loass
from Kansas
Features are easy to use Accuracy is good Compactivity works with my pc
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
RECCOMEND
on January 22, 2026
Posted by: JERRYBOWK
from OREGON
THIS SOFTWARE MADE TAXES PRETTY PAINLESS AND EASY TO FILE
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax interface is easy to use
on January 22, 2026
Posted by: Stef63
from Florida
Very easy to use and mistake proof! The review feature is seamless.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome
on January 22, 2026
Posted by: Bobnak
from 10049 Kirwood Street
Safe, easy and stress free experience. I've been a Turbo-Tax customer for over 15 years. I have had to consult an online representative only once. The representative obtained a resolution in a short time and I was able to proceed with the submission of the return.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
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