Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
turbo tax is awesome!
on January 27, 2025
Posted by: bruh_
Easy to use and all that but not up front about fees and how much its gonna cost. First it said free (which i didn't really believe) but no, its free now, you only have to pay when your done! Aren't you grateful? then its 49$ but once you've filled everything out then and only then do they tell you, Its an extra 40$ for state taxes?! Finally you're done and your thinking well that wasn't soo bad I can understand where they are coming from they probably aren't actively trying to take advantage of people. Then they come at you with "oh you must be tired and kinda frustrated right now, eh? Would you like to pay with your refund? Wouldn't that be convenient and kinda nice??" nope another 40$ processing fee. I am fine paying 128$ if you say its gonna be 128$ I just think its lame that turbotax (and probably all the others too) are making us play these games.
sorry to vent I'm tired and i've been doing my taxes.
yall know how it goes
yall know how it goes
also incase you didn't notice just use a credit card instead of paying with your refund its saves you the 40$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is exellent
on January 27, 2025
Posted by: Karina2003
from Miami, Florida
Turbo tax is awesome and help friendly. Needed help correcting information and was helped by a
friendly oriented customer service rep.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Choose Turbo Everytime
on January 27, 2025
Posted by: Cartersmommy
So easy literally did it on my phone in under an hour with all great explanations and examples when stuck. The best to do taxes with hands down!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax does good Work
on January 27, 2025
Posted by: Sheri this is my nickname
Was not engaged, but helpful just the same. Will use them next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 27, 2025
Posted by: JS2360
from NEWPORT NEWS VA
SUPER EASY TO USE. ZERO ISSUES AND ABLE TO FRIENDLY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbox Tax is excellent
on January 27, 2025
Posted by: Felicia58
I have been using turbo for many years and very easy to use, I always recommend Turbo Tax to other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fantastic tool to have access to.
on January 27, 2025
Posted by: Timothy turtle
this makes doing taxes so much easier, and lessens the anxiety associated with the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Taxes
on January 27, 2025
Posted by: Brayden26
from Bend, OR
Turbo Tax made it easy and quick to file my taxes for the year. I am glad that I got it done early.
Written by a customer while visiting turbotax.intuit.com