Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 22, 2026
Posted by: calhoun1993
from indiana
Great service. things didnt take long to do. very great job
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy to Use
on January 22, 2026
Posted by: Garden Girl Arizona
from Arizona
Easy to use for the most PC challenged. Recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money hungry
on January 22, 2026
Posted by: Never again 2026
from IA
I agreed to pay the lowest price, By the time i was done they charged a fee over $30.00 Just to pay out my taxes. I have been filing with Turbo Tax almost 8 years! After this tax season NEVER AGAIN!!! I'm paying well over $150 to file my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is excellent
on January 22, 2026
Posted by: Sgt 704
from Tennessee
easy and excellent transaction always has useful tips to help
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on January 21, 2026
Posted by: Ozuna11
from 5427 sun valley blvd
We got rejected but we figured it out thank you! We appreciate your help!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes it so easy to file
on January 21, 2026
Posted by: BaseballDadWTX
from Texas
I've been using TurboTax for years and it has never failed me! It is so easy and convenient that I have never even considered using other software. And with the new format, I feel like I understand my taxes more than ever! Love this app, will absolutely use it every tax year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crooked
on January 22, 2026
Posted by: isahatesturbotaxandgov
from Texas
disgusting to charge ANYONE on their tax refund. pathetic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
-
on January 22, 2026
Posted by: blueface83
from south carolina
smooth easy and fastgrgfbfdfbvsbdfbfd mmfdlsl glslrnvnrwpnre
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com