Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super easy!
on January 21, 2026
Posted by: MP3g
from California
Quick and easy to file taxes, questions all answered with expert advice guided
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks
on January 21, 2026
Posted by: LadyBoss041
from Texas, TX
My experience with TurboTax was easy, fast, and they were very patient with me. I really appreciate all their help.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
How do I update my email address
on January 21, 2026
Posted by: Technology is lame
from WA
I still can’t update my email address but I used Credit Karma and it seems to be working
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fancy
on January 21, 2026
Posted by: Santa muerte
from Texas
I am very satisfied and I am telling my friends and family
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Casey2026
from Louisiana
I was extremely satisfied with using TurboTax. I been using for years now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10 would recommend
on January 21, 2026
Posted by: CT03
from KS
Website was very easy to use and understand, the help pages were also very useful and did a good job dumbing down the information. Site did a great job explaining what credits and refunds I was getting and why I was getting them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 21, 2026
Posted by: SkunkG
from Illinois
Easy and accurate , guides you through everything and stores information from previous year. Love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on January 21, 2026
Posted by: Chinablu
from North Carolina
The Turbo Tax platform is very user friendly. It makes the task of taxes less daunting. Thank you Turbo Tax!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com