Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Last year I will be using
on January 21, 2026
Posted by: Whatever you want stupid
from Fl
Will not be using TurboTax next year it tells you one price that it’s supposed to be free and then by the time you turn around it’s $124. I’m only filing for myself no kids a simple W-2 and still had to pay $124.I can go have it done professionally for that price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 21, 2026
Posted by: FD baby
from North Carolina
I had a successful processing with filing tax return this year. Thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 21, 2026
Posted by: Travctt
from Colorado
I have used turbo tax for 18 years now and I absolutely love how easy it is for me to do my taxes. this year i spent 15 minutes from logging into turbo tax till i hit the final submit button. Simple, Easy, Affordable!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax gets it every year!
on January 21, 2026
Posted by: bgizzle89
from Virginia
Smooth and easy transaction. Will use Turbo Tax every year! The guidance was easy and makes sure that even when filing on your own the accuracy and features to help be sure everything is correct is great! The compatibility with different formats work great with the interface used.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 21, 2026
Posted by: Steve981
from Florida
This was easy and quick to use compared to other companies. I recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DEFINITELY USE NEXT YEAR
on January 21, 2026
Posted by: BLOCK70
from 2960 Parker Drive
TurboTax is easy to use, quick, and simple, which makes filing my taxes stress-free every year. I have filed my taxes with TurboTax for the past five years and have never had any issues. The step-by-step guidance helps ensure accuracy, and the built-in error checking gives me confidence that everything is done correctly. I appreciate that TurboTax stays up to date with tax law changes and clearly explains each step so nothing is confusing. My information feels secure, and having access on both desktop and mobile makes it very convenient. Customer support is helpful whenever I have questions, and the refund tracking feature lets me monitor my return and know exactly what’s happening. Overall, TurboTax saves me time, provides peace of mind, and consistently delivers reliable results, which is why I continue to use it every year.
i will forever use these turbo tax services its reliable. will never use the competitor's
i will forever use these turbo tax services its reliable. will never use the competitor's
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 21, 2026
Posted by: Astrickland87
from Alabama
I have always enjoyed using TurboTax. Easy to use and get the most out of my experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rules!!
on January 21, 2026
Posted by: steph 1991
from fl
Love turbo tax so easy to use and easy to understand. Explains the unknown clearly I use it every year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com