Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome turbo tax
on January 21, 2026
Posted by: phil7414
from missouri
i had awesome experience.it was very direct instruction.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not great
on January 21, 2026
Posted by: Keshakole
from Florida
Hate having to pay for doing taxes through this app
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX GETS THE JOB DONE!
on January 21, 2026
Posted by: BAYT43
from CA
VERY GOOD GUIDANCE. EASY TO ASK QUESTIONS AND FILL OUT FORMS.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!!
on January 21, 2026
Posted by: KBuf
from Tennessee
Turbo tax is easy to use. I love it! Makes it very simple and easy to file.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid! Love it!
on January 21, 2026
Posted by: RosiPosii
from Texas
Always quick and easy! Have used turbo tax for multiple years!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Keshia 75
from Alabama
Both ladies was amazing and helpful in they answer all my questions and was very nice and polite
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboAwesome
on January 21, 2026
Posted by: OneEyeLiger
from Arkansas
10/10 Best experience ever! Been using this for the past 7ish years keep up the good work guys!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had an amazing experience
on January 21, 2026
Posted by: MeganM89
from Mandan, ND
It was easy to use and very informative. I spoke with a representative, she was able to answer my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com