Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
money hungry
on January 28, 2026
Posted by: sage1711
from north carolina
The service is great, I just wish it didn't take every opportunity to charge you to file.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best
on January 28, 2026
Posted by: YnoTony5212
from Puerto Rico
The process was fast and easy, they keep you informed at every step
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on January 28, 2026
Posted by: El matatan
from FL
It was smooth easy to follow directions and a quick process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too many fees
on January 28, 2026
Posted by: triciaforo
from fl
This site used to be great for a simple diy tax return. No i fees for everything, not cool at all. including to even use my own bank account, thees a fee. will not b usin next year for sure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
cost too much
on January 28, 2026
Posted by: momzilla71
from mo
cant get past paying almost 200 even though i chose dont add max all the way nthrough the paperwork at the end it auto sets up 70 then 48 then 35 have to select pay just to finish.i didnt select the 79 dollar but it added.had to agree to pay to move on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Jolinn83
from Pennsylvania
Love to do this myself don’t got to get off my sofa
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 28, 2026
Posted by: blessings5
from Illinois
TurboTax is the best! They make it so fast and easy to file your taxes. 10/10 would definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 28, 2026
Posted by: Jimdru74
from Florida
best way to go easy process. so glad that this is the route that I took
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com