Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Most affordable & reliable tax processor
on January 21, 2026
Posted by: recessorindicator
from Kansas
I love turbo tax, but I'm disappointed that they started using AI. Regardless, this is the best most affordable way to do taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE Turbo Tax
on January 21, 2026
Posted by: Ky28
from Texas
Amazing and Easy to Knockout! Make a very stressful task so easy! Love this time of year! Thank TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SATISFIED
on January 21, 2026
Posted by: gfugate 54
from Kentucky
took me a little longer than i wanted to do this return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Thank you
on January 21, 2026
Posted by: Cher1976
from California
Great! I used this last year & will use this feature next year as well. thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Highway Robbery.
on January 21, 2026
Posted by: Dragos210
from Texas
The amount fees they are charging is highway robbery, they wanted to charge me almost $300 to do the free version and was trying to get me to pay an additional $35 to get my refund of less than $1000 1 to 5 days sooner, this is a rip off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 21, 2026
Posted by: RareSteak
from TX
Turbo Tax is great every year. I am grateful for the experience.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 21, 2026
Posted by: Flyntfam143
from North Carolina
TurboTax is always been helpful and has always followed through with everything that I have needed. I will continue to use TurboTax forever. Thank you, TurboTax.!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 21, 2026
Posted by: JesLin
from Minnesota
Easy program to use! I would recommend this to others.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com