Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is the program for taxes!
on January 21, 2026
Posted by: TaxedCitizen67
from Surprise, Arizona
This experience was one of the experiences of all time! Not once during the whole thing, did I have to do too much! I communicate my experience with others to decide their minds! Including Accuracy, Compatibility, and Guidance!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes It Easy!
on January 21, 2026
Posted by: Shay7979
from Texas
I love using TurboTax to do my taxes annually! TurboTax makes it so easy to deal with a sometimes difficult subject.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2026
Posted by: Mmbeck0316
from Florida
Made it easy to use. Very helpful and user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not foreign friendly
on January 21, 2026
Posted by: Thighs
from Tokyo JP
your website is not setup properly for foreign residents and I have to use loopholes to get things completed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy to use, but is definitely not free
on January 21, 2026
Posted by: Soshe
from TN
For a tax return to go from free to $139.00 is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 21, 2026
Posted by: Eaglejay814
from Pennsylvania
Ease of use and user friendly made the tax process seamless.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great with turbo tax
on January 21, 2026
Posted by: Jeanniebord
from Tennessee
Great experience! Great guidance and customer service.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
done
on January 21, 2026
Posted by: cdmcd
from mi
its really nice that my husbands w2's are already loaded. way better than paper.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com