Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Improves every year
on January 21, 2026
Posted by: J H Wiltshire
from NH
The process of filing with TurboTax becomes more streamlined every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is meh
on January 21, 2026
Posted by: Turbo Tax is meh
from Pennsylvania PA
Not a bad experience but made me pay for do it yourself Felix when though I did it all myself and feel I shouldn’t have had to pay. Did not give me an option to go back and see why it was charging me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2026
Posted by: Rmmconk
from Kentucky
TurboTax was very easy to use TurboTax was very easy to use and uncomplicated
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 21, 2026
Posted by: Amoney1985
from Pa
Love it fr it’s easy and self explanatory best tax sight
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ease of use
on January 21, 2026
Posted by: skull12345
from tennessee
very easy to understand and use. ifheiheigheigigjoghi
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBOTAX
on January 21, 2026
Posted by: TASHINE
from PENNSYLVANIA
TURBOTAX IS AWSOME. VERY EASY TO FILE BY MYSELF. THANK YOU.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 21, 2026
Posted by: tamcov
from SC
Turbo Tax was easy to use and was able to file my taxes in a timely manner
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME!
on January 21, 2026
Posted by: MAE0813
from PHILADELPHIA, PA
AMAZING WORK EVERYTIME , I USE THEM . THANK YOU FOR MAKINB IT EASY
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com