Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
eh
on January 21, 2026
Posted by: alida04
from connecticut
i dont think its fair i had to pay $97 for delux when i never contributed to a retirement plan, that was a mistake made by my company that was fixed . I never paid anyything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and quick!
on January 21, 2026
Posted by: breal89
from indiana
quick and easy. simple step by step instructions, Loved how fast I could do it myself and how cheap it was to file!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Nene17
from Alabama
Very Helpful , Very easy To manage, Been Using Turbo for
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!!
on January 21, 2026
Posted by: Nette Nette01
from Georgia
I like how I get guided through the process so I'm error free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on January 21, 2026
Posted by: Ty1192
from Virginia
It was easy but also it is very expensive. As a veteran, I would have like to have kept the same discount that I had when I was active duty.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I don't Know
on January 21, 2026
Posted by: Condon95
from wi
Stingy people who take more of my tax return money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Annette37
from Michigan
It was awesome and explained everything really well
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Done
on January 21, 2026
Posted by: Earp1111
from ca
Was a little annoying if I say I don't want to upgrade I mean it.
Written by a customer while visiting turbotax.intuit.com