Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Tries to get more money out of you
on January 21, 2026
Posted by: EricFU
from texas
Easy to use. There shouldnt be a $40 charge to pay with the federal fund. There should be a $39 charge just for deposit because there is no other option!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such and amazing site for yearly taxes!
on January 21, 2026
Posted by: Anonymous
from Texas
I have been a faithful TurboTax user for the past three years. I can see myself filing another way. With the fast and easy way to apply your information in seconds. And TurboTax has a lot to offer you as a customer!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on January 21, 2026
Posted by: Buddy131313
from Indiana
TurboTax was very easy to use got it done within 10 minutes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Charged for being charged
on January 21, 2026
Posted by: bumcrumb
from Tennessee
why do citizens have to pay to pay taxes???????????????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 21, 2026
Posted by: RKelly86
from California
Quick and easy
Thank you for helping me complete my taxes
Thank you for helping me complete my taxes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand
on January 21, 2026
Posted by: BigRN
from Columbia, SC
Easy to use instructions and helpful side bar. I'd ues it again
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good program, more expensive to use this year.
on January 21, 2026
Posted by: CHawk50
from Michigan
it cost me more money to file this year. EVERYTHING is so expensive these days and your program is no different. The working class just cant catch a break. I do like your program as it is easy to file, but it just keeps getting more and more expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So quick! So convenient!
on January 21, 2026
Posted by: Anonymous
from Massachusetts
Easier every year! I love using TurboTax. I always recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com